I upgraded to iTunes 12 – only to find that my devices were no longer recognized by the new iTunes.

I went through all the blogs, all the apple troubleshooting – nothing worked.

Usual Suspects

  1. My USB port was fine
  2. my Apple mobile device process was running fine

Finally, I noticed iCLOUD for windows running alongside the iTunes apple mobile device process (in my Task Manager).  I decided to kill that process.

Almost instantly, my device (iPhone 4) was recognized by iTunes.

Solution

So – the solution (at least for me) was to disable (or kill) iCloud for windows. Somehow, it was interfering with iTunes’ ability to recognize a plugged in USB device.

Anuj holds professional certifications in Google Cloud, AWS as well as certifications in Docker and App Performance Tools such as New Relic. He specializes in Cloud Security, Data Encryption and Container Technologies.

Initial Consultation

Anuj Varma – who has written posts on Anuj Varma, Hands-On Technology Architect, Clean Air Activist.

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